How
to handle employee misconduct and bad employees
In any workplace with a few or many employees, there are always
going to be instances of employee misconduct. You, as a manager,
cannot hide from it when it happens and must deal with it consistently,
fairly, and quickly. It is critical workplace morale that you handle
employee misconduct properly.
Forms of Employee Misconduct
There are several forms of employee misconduct and we will just
discuss a few of the major ones. First, an employee can be disruptive
and disturb others in the same work area. Sometimes, this can take
on the form of employees who are comedians and spend more time being
funny than doing work. In fact, many times these employees claim
they are having fun to make it a better place to work. One form of
being funny to the point of misconduct is with the use of e-mail
and instant messaging.
Employees like to e-mail and instant message jokes around the office.
But some employees take advantage of this form of quick communication
and spend valuable time sending that perfect tidbit of humor. Big
problems arise when one or more of the recipients do not find the
joke funny or are offended by it. In some cases, this can lead to
a lawsuit.
There is also employee misconduct when an employee is abusive or
refuses to follow directions and instructions. Their personal behavior
may make everyone around them uncomfortable or even form a hostile
work environment. Sometimes these employees have a following of other
coworkers who are just as abusive and insubordinate.
A third type of employee misconduct is when the employee has excessive
absences either excuse or unexcused. Typically coworkers do not expect
much from these employees and everyone is demoralized because of
it. Usually other employees have to pick up additional work so the
project gets done.
And lastly there is the employee who is criminal. This employee
steals property, takes money, and does bodily harm to others.
Action Required Quickly
If left unattended to, misconduct will quickly demoralize the other
employees you supervise. While everyone reacts differently, your
top performers are usually going to be your first casualties of demoralization.
Finding out exactly what happened is the first action you as manager
need to take in response to employee misconduct. Sometimes, exactly
what happened is hard to decide because other employees may be too
afraid to speak about it. But you have to get all the facts. If you
fire an employee for this particular misconduct you had better have
documentation. This means talking with the employee accused of misconduct.
Most importantly always keep your ear to the ground.
Why
you must fire a problem employee sooner than later |